The Pikake A3
Cancellation Policy
This cancellation policy applies to reservations booked directly with The Pikake A3 through Hale Aloha Property Management, LLC.
Payment Schedule
- At confirmation: A 50% initial payment is due when the reservation is confirmed.
- Seven days before check-in: The remaining 50% will be automatically charged.
- Reservations made fewer than seven days before check-in: Payment in full is required at booking.
Cancellation and Refund Schedule
| When the cancellation is made | Refund |
|---|---|
| 30 or more days before check-in | 100% refund |
| 7–29 days before check-in | 50% refund |
| Fewer than 7 days before check-in | No refund |
Important Conditions
- Refunds are not provided for no-shows, late arrivals, early departures, or unused nights.
- Cancellation requests must be submitted through the Hospitable Guest Portal or by email to reservations@halealohamaui.com.
- Reservations made through Airbnb or Vrbo are also subject to the cancellation terms displayed by that booking platform.
- Travel insurance is strongly recommended to protect against unexpected circumstances that may affect travel plans.
Questions or Cancellation Assistance
Call or text 808-500-5081 or email reservations@halealohamaui.com.
Please note
This policy should be read together with the signed rental agreement. If there is a conflict, the terms of the signed rental agreement control.
Effective July 2026.